- Column Three
- Column Four
- Column five
- About Us
- Contact Us
Capitalize on our Salesforce Support Expertise to Ensure Stable Performance
We undertake the complete development and administration support of your Salesforce solution or manage support functions, based on your needs.
Day-to-day administration: We configure a particular Salesforce solution on user’s request. For instance, setting up workflows, configuring custom reports, and installing apps to ensure the stability of Salesforce-supported business operations.
Data administration: We upload data, clean data, set up duplicate and validation rules, etc.
24/7 System monitoring: We quickly detect and rectify errors in Salesforce performance, which helps to avert critical performance issues.
Monthly health checks: We check the Salesforce solution for inefficiencies and determine which features/processes need optimization.
User help desk: We support Salesforce solution users by answering questions regarding issues such as system unavailability or issues affecting multiple users.
Troubleshooting: We promptly respond to complex security/performance/other Salesforce-related issues that need to be resolved on the code level
System evolution: We implement key enhancements to a Salesforce solution based on change requests and amend default functionality quickly with zero impact to current business operations running in Salesforce.
KPIs:We are self-managed and transparent in our work. You can monitor our support services efficiency with KPIs including:
– Randy Davis