Salesforce

One in three consumers will walk away from a brand they love after just one bad experience. – Future of CX report, PwC Why CX Matters Yes, every business today…

The COVID-19 crisis has taken the world by storm and disrupted everything. Shutdown of non-essential business, stay-at-home orders, and travel bans has wreaked businesses. Businesses, even when they function, have…

It’s a new decade and that calls for innovations that are game-changing. Salesforce Spring 20 comes with extended innovations that deliver on the Customer 360 promise, enabling users to connect…

We are living in times when businesses list climate change and waste management as priority. Enterprises are evolving from having a laser focus on profit margins and shareholders’ gains to…

Rapidly-changing consumer preferences in the recent times have been a concern for the manufacturing industry that has traditionally grappled with poor visibility and inadequacy to deal with the impact of…

Customer Relationship Management (CRM) continues to be the largest as well as the fastest growing category in enterprise software now. Take a look at some of these figures published by…

If Salesforce Classic was intended to capture customer attention and build a robust brand relationship with its customers, Salesforce Lightning will be a game-changer in engaging the customers in a…

Salesforce is the fourth fastest growing brands in the world and among the top ten global B2B brand. Stephanie Buscemi, CMO at Salesforce, says in a blog post, “We make technology that…

Businesses are constantly looking out for strategies that can bring their customers closer to their business operations. This is where an effective CRM (Customer Relationship Management) platform is a necessity.…

Here’s a single pane view of what Quip means for productivity and collaboration, and how it is a significant upgrade over conventional tools such as MS Office and Google Docs.