Salesforce has ringed out its annual spring updates. The Spring ‘20 release does not have any game-changing new feature. But it offers several handy improvements, enhancements and tweaks to make life better for Salesforce users. The new improvements are spread across all Salesforce products and will significantly enhance the value of the products.
There are significant changes to the sales cloud, service cloud, Einstein service and Einstein Bots, Field Service Lightning, Salesforce Communities and Quip. These changes will improve productivity and efficiency significantly.