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Category:

CRM

10 Exciting Features in Salesforce’s new Summer 20 Release
BlogCRMSalesforce

10 Exciting Features in Salesforce’s new Summer ’20 Release

by Team Suyati August 17, 2020
by Team Suyati August 17, 2020

The annual Spring, Summer, and Winter releases enhance Salesforce’s ever-resilient CRM platform. True to form, the Summer’20 release contains a host of new features and confirms Salesforce’s long-standing reputation for…

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Strengthen your recruitment strategy using CRM for higher education
BlogCRMMS DynamicsSalesforce

How CRMs can help redesign Higher Education Recruitment & Admissions

by Nisha May 15, 2020
by Nisha May 15, 2020

During these times of pandemic crisis, student recruitment for higher education across the globe has been hit hard. According to a survey by Quacquarelli Symonds (QS), a leading organization that…

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How to navigate customer relationships while teams work remotely
BlogCRMCX

How to Maintain Customer Relationships While Working Remotely

by Nisha April 23, 2020
by Nisha April 23, 2020

One in three consumers will walk away from a brand they love after just one bad experience. – Future of CX report, PwC Why CX Matters Yes, every business today…

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BlogCRMSalesforce

How Salesforce continues to Retain a Large Chunk of the CRM Market

by Ruth D'Souza October 23, 2019
by Ruth D'Souza October 23, 2019

Customer Relationship Management (CRM) continues to be the largest as well as the fastest growing category in enterprise software now. Take a look at some of these figures published by…

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BlogCRM

Why does your business need a CRM and Marketing Automation Integration

by Nina Nair February 27, 2019
by Nina Nair February 27, 2019

Why do I need a marketing automation software when I have a CRM? A number of businesses ask us this question because it seems rather obvious – after all CRM…

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BlogCRMSalesforce

Four Hidden Facts You Never Knew About Salesforce Users

by Ganesh February 16, 2019
by Ganesh February 16, 2019

Gartner named it the World’s #1 CRM Platform of 2016. 90% of Fortune 500 companies use at least one app from Salesforce’s AppExchange. 150,000+ enterprise users rely on it to…

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Selecting the Right CRM Software for your Business
BlogCRM

Best CRM Software Solutions & Top 5 CRM Companies

by Preetha Tojy October 22, 2018
by Preetha Tojy October 22, 2018

Consumer shopping trends show that 81% of consumers will research your product online before making a purchase. 80% of customers say the experience a company provides is as important as…

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BlogCRM

Integrate AI with CRM to keep customers delighted

by Jisha Krishnan September 13, 2018
by Jisha Krishnan September 13, 2018

For customers who are used to Netflix suggestions on programs to watch and Amazon’s hyper-customized shopping deals, customer relationship is all about meeting – if not exceeding – expectations seamlessly,…

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BlogCRMMS Dynamics

All you need to know about Business Process Flow in Dynamics 365

by Soumya P S July 4, 2018
by Soumya P S July 4, 2018

The business process flow feature in a Customer Relationship Management (CRM) helps the user to understand the various stages associated with the business and the vital information that is captured…

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BlogCRMDigital TransformationMS Dynamics

How is Microsoft positioning Dynamics 365 as a catalyst in Digital Transformation?

by Nayab Naseer January 3, 2018
by Nayab Naseer January 3, 2018

The winds of change spare no one. Every enterprise is in the process of some transition or other, trying to cope with a highly fluid business environment, characterized by fast-paced…

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