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Blog

Blog

What you need to know before kick-starting cloud implementation

by suyati January 13, 2022
by suyati January 13, 2022

It is an understatement to say the cloud is everywhere. From the single digit-inch smartphones to many feet wide flat televisions, almost every device on Planet Earth today comes cloud-enabled. …

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Blog

An Eye-opener into the Future Trends in Salesforce Commerce Cloud

by suyati January 13, 2022
by suyati January 13, 2022

The Salesforce commerce cloud was always a powerful, cloud-based, scalable solution. Salesforce’s acquisition of CloudCraze in April 2020 upgraded the commerce cloud into a much more powerful B2C tool. The…

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Blog

Seven Key IT Outsourcing Trends to Expect in 2022

by suyati January 13, 2022
by suyati January 13, 2022

Inspite of the pandemic, technology has helped industries stand strong in the face of unprecedented global change. In the case of IT and software outsourcing, the pandemic accelerated many of…

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Blog

How to Select the Right Partner for a Global Capability Center (GCC)?

by Seethu Mathew January 13, 2022
by Seethu Mathew January 13, 2022

Global Capability Centres (GCCs) are not a new concept. In a pre-pandemic world, these were large facilities created by the parent company to handle operations. This could include offering support…

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Blog

On Premises vs Cloud CRM: Which is Better?

by suyati September 28, 2021
by suyati September 28, 2021

A customer relationship management (CRM) software manages engagement with prospects and customers. The integrated, functionality-packed platform improves the quality of engagement. Enterprises adopting CRM streamline their processes, improve efficiency, and…

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Blog

Choosing between Cloud and On-Premise Servers for your Business

by suyati September 28, 2021
by suyati September 28, 2021

Today’s business environment has necessitated moving tech infrastructure online. This includes moving software systems from on-site premises to cloud-based systems. That said, several traditional or legacy companies are yet to…

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Broken-Customer-Experience
BlogCustomer ExperienceCX

Broken Customer Experience? What’s the Fix?

by Team Suyati August 19, 2020
by Team Suyati August 19, 2020

By the end of 2020, the key differentiator for a brand will be its customer experience rather the product or the price of the product, says the follow-up report, Customers…

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BlogOnline Proctoring

Are Remote Proctored Exams a New Reality?

by Stephen Vieira August 18, 2020
by Stephen Vieira August 18, 2020

Understand how virtual proctoring introduces a new era of student assessment. Nearly every other sector has been impacted in the wake of the novel coronavirus, and the Education domain is…

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10 Exciting Features in Salesforce’s new Summer 20 Release
BlogCRMSalesforce

10 Exciting Features in Salesforce’s new Summer ’20 Release

by Team Suyati August 17, 2020
by Team Suyati August 17, 2020

The annual Spring, Summer, and Winter releases enhance Salesforce’s ever-resilient CRM platform. True to form, the Summer’20 release contains a host of new features and confirms Salesforce’s long-standing reputation for…

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BlogData Analytics

Importance of Data Analytics in Developing Smart Cities

by Tim Dubois August 11, 2020
by Tim Dubois August 11, 2020

Data is the new gold. But to leverage this data to develop smart cities, the raw data has to be converted into intelligible assets that transforms it into gold.  The…

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