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Teena Mary Kurian

Teena Mary Kurian

Blog CX

What are the Top 3 risks for implementing a CX Program?

by Teena Mary Kurian August 30, 2019

by Teena Mary Kurian August 30, 2019

75% of CX initiatives fail on execution – Paul Hagen, Forrester CX Analyst Statistics across board for Customer Experience (CX) initiatives are alarming. While companies firmly believe (89%) that they…

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