The modern banking and finance business is constantly growing and changing exponentially. Instant gratification and customer service is the order of the day. Financial institutions are faced with the challenge…
The key differentiator of a successful business is the superior Customer Experience (CX) it offers. As each customer gets more and more empowered, it comes as no surprise that organizations…
Businesses live and die by their CRM data, using it to improve productivity, increase ROI, and develop a deeper and better understanding of customer behavior. The growing impact of AI…
Every organization today faces the challenge of managing its high data volume and its smart utility. To rule the market and leave their footprints across the globe, organizations not only…
Imagine getting a complaint call from an irate customer or a higher authority regarding an app crash or a failed credit card transaction. Sounds familiar? This is a case of…
Robotic Process Automation (RPA) is the latest buzz in the business world. “This is less about the latest trend in software. It’s more about the new digital version of the…
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