Dynamics 365 for customer service offers a host of features and tools on a single platform, providing a 360-degree view of the customers. It can be accessed from anywhere through…
The much-awaited marketing module for Dynamics 365 by Microsoft finally hit the markets early this year. This marketing automation application has a lot to offer, providing marketers with a 360-degree…
Marketing automation is what modern marketers swear by to get ahead in today’s competitive world. If implemented well, it can be a real game changer, making a huge impact on…
Want to increase the quality of customer interaction? Improve conversion rates? Drive repeat purchases? One-on-one personalization could be the key to achieving all of them. According to a study by…
The past decade has witnessed a surge in cloud computing technologies. Out of the many, Salesforce is one such technology that has made its mark in the computing world through…
So, what exactly is a data-driven culture? Data-driven culture is nothing but a culture in an organization that empowers every individual to gain access to the humongous data of the…
Microsoft’s group of Tech Team for Social Impact has been offering innovative platforms and suite of solutions to non-profits worldwide, helping them carry out their mission and create as well…
All kinds of businesses, be it B2B or B2C, have been majorly staff driven where people are responsible for providing services and assistance to existing and potential customers. However, in…
Everyone looks forward to the seasonal releases by Salesforce thrice a year – the Spring, Summer, and Winter Releases. Salesforce Winter ‘19 Release Notes are available and it is time…
For business agility and the thirst for innovation, enterprises are moving up the cloud stack, away from conventional infrastructure services. Not long ago hybrid cloud garnered the attention as being…
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