Author

Neil McPhail

Neil McPhail works with Suyati as Strategic Retail IT Advisor. He is currently a thought leader and senior consultant addressing business challenges as a strategic partner in retail operations, IT and IOT, pandemic response procedures and performance management. In his most recent role he led guest experience, employee engagement and organizational transformation focused on operations for an entertainment selling model, relationship customer connections and host empowerment at Lowes Foods. His specialities include retail operations and general management, innovation business teams, strategy and business development, talent development, customer insights and experience, venture investment.

Walking on the Digital Path: The Road to Recovery for Retailers

by Neil McPhail July 28, 2020

The retail sector is in a state of shock. Low footfalls, low conversions, and low sales have led to massive losses. A Coresight report predicts that a record 15,000 stores…