It is a universal tenet for organizations that the ‘Customer is King’. Globally, industries spend millions trying to listen to the ‘voice of the customer’, and understand their needs. They…
Of late, the three hottest topics of discussion in healthcare have been ‘mhealth,’ ‘Telehealth,’ and ‘Connected Health.’ What are these terms? And what impact do they have on contemporary as…
Brand loyalty is a thing of the past. Today’s enlightened consumer no longer sticks to a brand. Customers now want the experience. Their purchase decision depends on news, views, reviews,…
According to a study published in the American Journal of Emergency Medicine, physicians in one emergency room spent 44% of their time entering data in their electronic medical records (EMRs).…
